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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Manuel Jimenez

September 1, 2026

5  out of  5
rating by Manuel Jimenez
"Gracias Michelle por la ayuda"
We responded:
"Muchas Gracias Sr. Jimenez! "
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whitney chandler

August 28, 2026

5  out of  5
rating by whitney chandler
"Very easy to get in touch with and clarified a lot of questions I had."
We responded:
"Hi Whitney! Thank you for your 5-Star Review! truly appreciate this. -Regards- Ross"
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Kelly Pen

August 28, 2026

5  out of  5
rating by Kelly Pen
"Ross and his team are amazing! Communicative and efficient. Anything we may need we can count on them to get it done. They are thorough and take the time to explain everything to ensure we have a full understanding of what we’re getting. I highly recommend trusting Ross and his team with your insurance needs."
We responded:
"Thank you for your 5-Star Review, kind words and recommendation Kelly! We are here to help you at any time. All our best - Ross and Team"
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Bay fongsavanh

August 21, 2026

5  out of  5
rating by Bay fongsavanh
"The best agent you will ever have"
We responded:
"Dear Bay- thank you for your Review and compliments! best regards- Ross"
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Thongmy Nakkoun

August 11, 2026

5  out of  5
rating by Thongmy Nakkoun
"My agent Ross Lopez has been absolutely helpful throughout my moms passing. He knows exactly what hes doing and he really cares about us regular people. I recommend him to all my friends and family. Thank you Ross."
We responded:
"Thank you for your 5-Star Review and kind words Thongmy! It was my honor to be able to help you and your family in times like this! Again thank you! Best - Ross"
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Marnel Grindulo

July 28, 2026

5  out of  5
rating by Marnel Grindulo
"Ross is a great agent. He keeps me informed with my insurance policy."
We responded:
"Marnel- Thank you for your great Review! Truly appreciate your business. Let me know if you need any help. All the best - Ross
"
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John Romero

July 25, 2026

5  out of  5
rating by John Romero
"Thank you Ross and team for going above and beyond in helping me with my policies. Your attention to detail is greatly appreciated!"
We responded:
"Thank you, John, for your awesome Review! Please let us know if you need help in the future, Best - Ross & Team"
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Pinky Singh

June 22, 2026

5  out of  5
rating by Pinky Singh
"Ross was great. I would have given more than 5 stars"
We responded:
"Thanks for the awesome review, Mr. Pinky! Truly appreciate this. Please let us know if you need help in the future. We are here for you. Best- Ross"
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Cheryl Garcia

June 4, 2026

5  out of  5
rating by Cheryl Garcia
"Night and day experience from my prior State Farm agent. I couldn’t get the other agent to respond with policy changes and it would take one week to get a response back. Ross Lopez, on the other hand, has been highly responsive and attentive to my policy needs. My only regret is that I should have changed agents sooner."
We responded:
"Thank you for your kind words and 5 Star Review Cheryl! Truly appreciate this. My Team and I are always here to serve you and your family. Best regards - Ross"
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Jay Sanaleuth

April 24, 2026

5  out of  5
rating by Jay Sanaleuth
"Life insurance"
We responded:
"Thank you for your 5 Star Review Jay! Truly appreciated this. Regards- Ross"
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Denise Sneath

March 16, 2026

5  out of  5
rating by Denise Sneath
"Quick, easy, and helpful service!"
We responded:
"Thanks for the 5 Star Review Denise! We truly appreciate your business and kind words. Regards- Ross
"
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Gigi Da Silva

March 13, 2026

5  out of  5
rating by Gigi Da Silva
"Frances has been our agent for years and has always been extremely professional. She has always taken excellent care of all our personal and business insurance needs."
We responded:
"I’m glad my team was able to help you with all your insurance needs Gigi! It was a pleasure speaking with you! If you have further questions we are always here to help! - Ross"
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Stacy

March 5, 2026

5  out of  5
rating by Stacy
"Francis has always been amazing with her customer service skills and knowledge. She goes above and beyond to assist me with any questions and concerns I have each time I contacted the office regarding my policy."
We responded:
"Thank you for reviewing our State Farm office Stacy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Regards- Ross"
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Kris

February 27, 2026

5  out of  5
rating by Kris
"Love our agent and our insurance team! They are always so helpful and quick to respond! I know insurance is expensive but they make it easy."
We responded:
"Thank you very much for the 5 Star Review and your kind words Kris! We truly appreciate you trusting us with your insurance needs. Best- Ross & Team
"
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wendy bouathong

January 7, 2026

5  out of  5
rating by wendy bouathong
"I have been with State Farm Insurance since 2006 and have never had an issue. My agent, Ross Lopez, has been truly amazing—always quick to respond to any questions or concerns I’ve had. He consistently shows genuine empathy and makes the entire experience stress-free. I couldn’t ask for better service."
We responded:
"Thank you for your 5 Star Review and very kind words Wendy! We truly appreciate you being our valued customer! Call us any time. Best Ross"
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Thongmy Nakkoun CA-Stockton

December 26, 2025

5  out of  5
rating by Thongmy Nakkoun CA-Stockton
"I have been with Ross Lopez for over 20 years and he is so helpful in every aspect and caring at that. I would recommend him to all my friends and relatives."
We responded:
"Thank you for taking the time to share your thoughts Thongmy ! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Best regards- Ross"
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Keith Nance

December 18, 2025

5  out of  5
rating by Keith Nance
"Ross Lopez Insurance has faithfully served our family and community for many. We always have experienced helpful, courteous support with our various insurance needs.
Today last minute I need documentation for a business transaction. Nicholas Monroe came through and made it possible to move forward before the Christmas break! Thanks Nicholas and thanks Ross Lopez State Farm Insurance!"
We responded:
"Thank you for reviewing our State Farm office Keith! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I relay your kind words to Nick. Best regards- Ross"
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Vin Dee

December 15, 2025

5  out of  5
rating by Vin Dee
"Frances at Farmers Insurance provided excellent service with outstanding professionalism and genuine care. She took the time to address all of my concerns thoroughly and did so in a timely manner. The entire experience was smooth, informative, and reassuring. I truly appreciate her dedication and highly recommend her services."
We responded:
"We’re thankful for your feedback Vee! It’s our pleasure to assist you with your insurance needs here at State Farm! If there is anything else we can do to help, please let us know!"
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Dao Khammanh

November 25, 2025

5  out of  5
rating by Dao Khammanh
"My family and I have had insurance through Ross and his team for many years. Great customer service and care. Ross always guides and goes out of his way to help my needs."
We responded:
"We’re thankful for your feedback Bay! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! All the best - Ross"
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Jay Spangenberg

November 24, 2025

5  out of  5
rating by Jay Spangenberg
"I have had the pleasure of working with Ross Lopez and Frances Spijker for more than 10 years. If you are looking for a professional and responsive team that are interested in helping you with your insurance needs.... look no further. They are ready to help you when you need them. They continue to help me make sure the right insurance coverage and deductibles are in place. And when there is a problem...and there will be a problem...like a wild turkey flying into our 6 by 9-foot living room window...they are right there to help...window replaced! They truly are a professional State Farm team providing excellent service!"
We responded:
"Thank you for your 5-star review Jay! My State Farm team and I are happy to be your good neighbor! Please let us know if you need our services again. Take care- Ross"
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Karan Gill

October 30, 2025

5  out of  5
rating by Karan Gill
"We have used Ross and State Farm insurance for over 20 years and he provides an excellent Service with a smile 🤗 I recommend him highly for your business and personal Insurance needs."
We responded:
"We’re honored by your positive feedback Dr. Gill! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best regards - Ross"
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Manuel

October 10, 2025

5  out of  5
rating by Manuel
"I don’t usually do reviews but I was helped on a car insurance question I had in a very professional and helpful manner. My agent: Frances Spijker, was able to find the cause of the problem I was having and solved it in a short period of time. A lot of things have been taking more and more of my time; I’m glad my insurance isn’t one of them."
We responded:
"We appreciate your review, Manuel! We are delighted to know you had a great experience with our State Farm office. I will let Frances know of her good job. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alex Ross

October 8, 2025

5  out of  5
rating by Alex Ross
"Ross’ team, Frances and Nick, have been so helpful to me. I moved from Texas and they were able to seamlessly transition my policy to California. When I got a new car and found a cheaper policy, they were incredibly understanding and cancelled my policy without question, even ensuring that I received a refund for the time that I had paid for. Thankful for them!"
We responded:
"Thank you for your 5-star review Alex! I will relay your kind words to Nick & Frances! My State Farm team and I are happy to be your good neighbor! Regards- Ross"
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Ruth England

October 2, 2025

5  out of  5
rating by Ruth England
"They the best here took care of all my issues. They’re very honest and very reliable. They get their job done and make sure everything‘s done right."
We responded:
"





Thank you for your 5 Star Review and kind words Ruth! Please let us know if you need further help in the future, we are here for you. Thanks again - Ross
"
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Boo Sasso

September 21, 2025

5  out of  5
rating by Boo Sasso
"Great customer service!"
We responded:
"Thanks for the 5 Star Review Boo! Please let us know if you need help. We are here for you! Regards Ross & Team"